Privacy Policy of Xochitl Daily
At Xochitl Daily, we are committed to protecting the privacy and security of information obtained from users of our educational software, mobile applications, and language learning technologies. This Privacy Policy describes how we collect, use, and process your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our services, including interactive educational apps, flashcard tools, voice recognition modules, and learning habit trackers.
- Personal Data You Provide Directly: This includes information you provide when you register for an account, create flashcards, use our voice recognition features for Spanish language practice, submit feedback, or contact our support team. Examples include your name, email address, and any other information you choose to provide.
- Usage Data: We automatically collect information about how you access and use our services. This may include your IP address, device type, operating system, browser type, pages visited, features used (e.g., specific language exercises, gamification elements), time spent on the app or website, and referral sources. This data helps us understand user behavior and improve our AI-driven spaced repetition systems and overall service.
- Voice Data: When you use our voice recognition and speaking practice modules, we may collect voice data to analyze your pronunciation and provide personalized feedback. This data is processed to improve the language learning capabilities of our applications.
- Progress Data: We track your learning progress, flashcard mastery levels, and completion of daily learning habits to deliver adaptive algorithms and tailor your learning experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide, operate, and maintain our educational software and mobile applications, including language acquisition tools and adaptive flashcards.
- To personalize your learning experience, including tailoring content and recommendations based on your progress and preferences in Spanish language learning.
- To improve and optimize our AI-driven algorithms, voice recognition technology, and gamification features.
- To develop new products, services, features, and functionalities related to language learning technologies.
- To communicate with you, including sending updates, security alerts, and administrative messages.
- To monitor and analyze usage and trends to improve user engagement and service performance.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal obligations and enforce our terms and conditions.
3. Legal Basis for Processing Personal Data
Our legal basis for collecting and using your personal data depends on the specific context in which we collect it:
- Consent: We may process your data if you have given us explicit consent to do so, especially for certain non-essential data collection or specific processing activities like voice data analysis for personalized feedback.
- Performance of a Contract: We process data necessary for the performance of a contract with you, such as providing access to our language learning apps and features.
- Legitimate Interests: We may process your data based on our legitimate interests, provided these do not override your fundamental rights and freedoms. This includes improving our services, ensuring account security, and conducting analytics to understand user behavior.
- Legal Obligation: We may process your data when we have a legal obligation to do so.
4. Sharing and Disclosure of Information
We do not sell your personal data. We may share your information in the following situations:
- Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., hosting, analytics, customer support). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Xochitl Daily is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
- Legal Compliance: We may disclose your personal data where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When assessing the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
7. Your Data Protection Rights
Depending on your location and applicable law, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time where Xochitl Daily relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Xochitl Daily
87 Calle Tlaxcala, Floor 5
Guadalajara, Jalisco, 44100
Mexico